Reviews
Thank you. Lillian Collings.”
“Denis and Gabe were awesome. They were able to fix a hose bib for me without having to replace the whole thing which would have been a much more costly affair. I will continue to use this company and will highly recommend them to all my friends.”
“Lucas came out to check our gas heater for our maintenance agreement. He was personable and efficient. We have been customers of Jos. Frederick & Sons for many years and we have been very happy with their service.”
“I am a commercial Facility Manager with CBRE. Two ejection pumps/sewer pumps failed at a local urgent care center that I manage and because this was a medical center and they had already been closed for the day – it was an emergency. I attempted to use a CBRE approved vendor but he was unable to repair or replace the existing ejection pumps in my sewer pit. I began calling local plumbing/electrical contractors in the New Castle area. I had initially called Jos.Frederick and the woman I spoke with said there wasn't an available tech to do an emergency call. I got off the phone and started calling other local contractors. About 4 minutes later the same woman called me back and said that Tim R. had passed through her office while she was on the phone with me and overheard the emergency request. He said he'd stop by on this way home. Within 20 minutes he was on site at my urgent care center and identified the issue, but only after manually pumping out the pit several times. He stayed for 4 hours trying to work on this problem. He verified the equipment was in stock – and the next day showed up with the equipment and installed it and got us back up and the center opened. I would call this company again and again for help. They were amazing and reasonable and very easy to work with. I will definitely be calling them for all my plumbing and electrical needs in the future. Thank you again so much.”
“One of the best teams in Delaware . They did it all (electrical; heating; plumbing – full bathroom installation; sump pump; a/c ventilation). Outstanding service and sales.”
“Gabriel was very professional. He was friendly, left everything clean, he was also trying to be quiet with the tools when I was on the phone in the next room.
The price seemed high, but he at least made me feel like I was getting better service for it.”
“Great emergency service. I would call again for all my HVAC and plumbing needs. I highly recommended.”
“I have been a customer for 5 years now. This company is excellent. They make sure the job is done right. Their workmen are competent, knowledgeable, and courteous. When I have an issue with plumbing, the air conditioning equipment they installed, or anything else in my home, it is Joseph Frederick and Sons that I call. Thank you all!”
“He did an amazing job, installing a new gas line and my new gas stove”
“I was impressed with John Ratcliffe. He listened attentively to me explaining our situation and offered various possible causes and fixes. All things considered, he assured me that our heater would be repaired that very evening. That was what I, as the customer, wanted to hear. Kudos to John!
Olaf arrived and introduced himself. We discussed the problem. He had been briefed and was prepared. He set to work and repaired the circulation pump and capacitor quickly. He also addressed an issue with two valves, determining that an inner washer on each had loosened. He was tidy. He also listened to what I was saying. Again, this is what I as the customer wanted.
All in all, my experience was excellent. 5 stars all the way!”