Reviews
We have also used this company for electrical and plumging problems. The techs who came out to resolve those issue were also respectful, friendly and resolved the problem.
For whatever reason we have JF & S come out, they are reasonablly priced and we have never had to have them return, because the job was not completed & resolved.
My husband and I absolutely recommend JF & S.”
“Our experience with your services was 5 STARS Plus! Sarah on the phone was so helpful when I explained to her what we needed done and sent Anthony out that same day to scope things out, taking pictures of what the work would entail. We then received an email with a written estimate. We worked with Sarah to schedule two days of work. Master Plumber Tim and Anthony came out on the expected day and time, completed the work for that day. They then came back on the next scheduled day and time, completing the work. We appreciated Tim's expertise and insight when he explained the work that needed to be done. He and Anthony made sure all the connections were complete and secure and that there were no leaks. They made sure that the work area was cleaned up after they were done. We will definitely use your services again and highly recommend them to friends and family. Wade & Elizabeth F”
“Our home had a clogged drain pipe connected to our kitchen sink. After calling to schedule a repair, our service repair technicians responded quickly and were able to fix the clog promptly per their technical knowledge and a sophisticated pipe cleaning snake tool that identified the cause of the clog that was located about 25 feet away from our sink. I was so very happy with their prompt and professional service!”
“Lucas was very thorough, explained everything he did and answered all my questions.”
“This is my 3rd major appliance replacement. The furnace 6 years ago, AC 3 years ago and hot water tank today., all installed by J Frederick. Every installation has performed without any issues over the years. The technicians are skilled, professional, competent, polite and always clean up. Comparing to other companies, Frederick's are fair and actually are a good value because they never have had to return for an issue, giving great peace of mind.”
“Tim was very professional in dealing with the leak in our bathroom. He was quick to access the problem and was able to implement a very excellent solution in a short period of time. He showed up on time and was friendly and easy to work with on this issue. He also did a great clean up job after the repair. I feel confident that this leaking faucet is now in good working order. I appreciate the job that Tim and his assistant did at and I will definitely recommend him and your company to others with plumbing problems .”
“I Do Not Recommend Jos Frederick for any service! They do not guarantee customer satisfaction, they are more expensive than most, not reputable. Carrier system less than 3 yrs old, installed by Jos Frederick. 5:30am no heat. Snow storm coming. Came out $125 emergency. 4 hours said it would cost $187 to repair. Labor not covered. No heat 2 more times. Again said $189 for labor for defective part. Why don’t they go back to carrier and have them pay the ridiculous fee of $189? Told them to fix. No choice.”
“The team was personable, respectful of our home, and grounds, efficient, demonstrated a high level of competence, and excellent teamwork. I recommend them highly.”
“Saturday before snow storm, 5:30am no heat. Emergency fee $125 for the Carrier system installed by Jos Frederick less than 3 yrs old. Service came out at 11, worked until 2, large bumble bee in 4×2 in plastic container, water in part of furnace where working. Said this should have been maintained, showed slip of maintenance 9/25. He said not all companies do as thorough a maintenance as Jos Frederick. He cleaned out container, said gaskets need replaced. Had to order. Wanted customer to pay additional $187 for his time. Spoke to Operation Mgr, John, said no additional cut as tech did not put in writing. System was working. Less than one week later, again 5:30 am not working. Sent different tech. Worked a few hours, replaced original 4×2 plastic container, flimsy gaskets, was running, water all soaked up from mess on floor, said good to go. 13 days later, 5:30am no heat. 4/16. Came out at 10 am said $189 for his labor to replace Pressure Switch. Not covered with warranty. Do not understand why the customer should pay for labor to replace a “defective” part from Carrier HVAC. I spent over $12,000 on that system and had it maintained 9/25 but still had problem. Tried to reason with Operation Mgr, John, but he said he had to run a business and I could get it replaced by another company. Told him to order part and install. Installed part for $189 today but wrote on invoice Not pleased with service costs and this was not over. Used Jos Frederick because my neighbor was a sister of the owner and felt they would be responsible, trustworthy, not the most reasonable price, dependable. I’m writing this Poor review as that was not the case and I do Not Recommend Jos Frederick for any HVAC system. Also, tech recommended to have duct work cleaned and dryer vent, which they also Do Not Do! Had to schedule another HVAC to do that next month!”
“He did a great job along with being a very nice person to help you know where he is in the process.”