Reviews
“Your technician Lucas did an excellent job diagnosing the problem and replacing my thermostat. The ladies that schedule the appointments and follow up are also very professional and helpful.”
“We call you for all issues that that we cannot fix ourselves. We have never had an issue with your company or the technicians that you send to look into our problem. You should pride yourselves on the politeness, respectfulness and friendliness of all your employees. If all companies made their employees aware of these values, there would be less complaints against their company(s). It doesn't matter who we talk to at your company, we are always met with respect and politeness. You call making sure that your customers are aware of their service date and when the technician is on his/her way. As soon as the technicians enter our house they put on booties to protect our flooring. We will always call your company for help that is beyond our knowledge. The service that you and your employees provide are always as expected or beyond what is expected. So, thank you for the kind of company that you are. Please never change your work ethics as they are much appreciated in today's world.”
“Eusibio was fabulous. Very knowledgeable and did thorough work. He is polite and is an asset to your company. I will always request him for my contract maintenance.”
“Dennis and Ronan did a very good job today for us. We are pleased with their service.”
“The gentlemen arrived on time and cleaned the boiler. They were courteous and friendly. In my opinion, they were very professional and did an outstanding job.”
“Gabriel did an excellent job figuring out a complicated plumbing emergency and then how to fix it. He works very hard, explains things clearly, and has very good manners.”
“I checked the Aaron C. box, but I only checked to submit this review. I can't remember their names (but I requested the same gentlemen who were fabulous last time). To my great relief, the same gentlemen as last time were in fact sent back to me today. As usual, they found the problem immediately and fixed it. I had no computer, TV and no phone service. These guys are the best! Thanks to them and Jos. Frederick & Son! Paul Arendt”
“Lukas was extremely helpful and professional. Sarah is always most helpful and always tries to meet our needs.”