Reviews
Respectful
Knowledgeable
Explained issues to us, & resolved them.”
“I was disappointed by the company’s approach to providing estimates. When I called, I was told that estimates couldn’t be given over the phone. However, once the technician arrived, I was informed that this particular job has a fixed price regardless of how long it would take. That inconsistency feels misleading.
I paid a $95 service fee for a visit that simply confirmed I had a leak — something I already knew. The quote I received was $1,000 for a garbage disposal replacement. My wife and I ended up completing the job ourselves in about an hour, using the premium 3/4 HP model we purchased for $260.
I understand companies need to cover their costs, but I expected more transparency in the estimating process.”
“Aaron always does a great job. He is very knowledgeable and friendly. The people you send to our home always know how to repair any problem. Thanks for being there for us!”
“Appreciated the installation of the ceiling fan Andrew and Cameron did for us. They were very polite to us. Thanks again to Joseph Frederick & Sons”
“Absolutely amazing service from beginning to end. The technician Tim helped me review my options, and was extremely knowledgeable and patient.
Most of all they were able to fit me in with a same day appointment when they initially couldn’t get me in for several days. I am so grateful! Highly recommend!”
“As an addition to my review yesterday: this morning I discovered the water meter attached to my hose that the tech used to clean the coils on my compressors had broken off and was laying on the ground. It would have been nice if he told me that had happened. It only costs $15, but the company should have offered to replace.”
“The tech was very good. He was thorough, efficient and respectful of our property. He was easily complete with the inspections within an hour. He could not check the refrigerant status in the compressors as he did not have the necessary adapter.
The company policy to charge by the number of units inspected is ludicrous and resulted in me paying double what I paid last year for a more thorough service call. As a consequence I will no longer use this company for my A/C servicing.”
“Aaron is very knowledgeable, polite and knows his business. He is an asset to your company.”
“Gabe did a great job explaining and efficiently completing critical maintenance work on our drains. He finished the job literally right before a monsoon! We also appreciated the clear communication and prompt scheduling from the Jos. Frederick office.”