Reviews
“Fantastic service!
I highly recommend this Delaware based family owned company!
Prompt, professional, expert service, communication and support.
When I contacted Joseph Frederick & Sons, on my mother's behalf, in an emergency well water dilemma, I didn’t know what to expect. The office staff was courteous, sympathetic and very helpful. Tim and Anthony promptly arrived, on my working schedule, and quickly assessed the situation. I am very happy with the service and support received from Tim, Anthony and the Joseph Frederick & Sons team. I cannot say enough about the professionalism, knowledge, and workmanship, of Tim and Anthony.
Thank you, Joseph Frederick & Sons”
“Wonderful Delaware based family owned company!
Prompt, professional, expert service, communication and support.
When my son contacted Joseph Frederick & Sons in an emergency water situation, I didn’t know what to expect. The office staff was courteous, sympathetic, and very helpful. Tim and Anthony promptly arrived, on my son's working schedule, and quickly assessed the situation. They are both very knowledgeable, professional, and customer service orientated. I am very happy with the service and support received from Tim and Anthony and the Joseph Frederick & Sons team. I highly recommend them. Thank you Tim and Anthony!”
“Lucas was terrific! He diagnosed our a/c problem and ordered needed parts the day of service. The parts came in the next day and he squeezed us into his already busy schedule., working overtime. We cannot thank him enough for helping us in this heat wave!”
“Very pleased with the service provided and the results. Luca and Joe in the office genuinely seemed to care that we were taken care of as quickly as possible. They got a part ordered and rescheduled our service the next day. Excellent customer service.”
“Gabriel does a great job and is very personable to deal with.”
“We had an AC shutdown last evening. Service person came and fixed the problem quickly. Very grateful for such prompt and courteous response off hours. Speaks well for the company. Operator on phone was wonderful.”
“We called the office at noon to report the ac unit was not cooling. The tech arrived at 3:30. He determined what the problem was and had it repaired in no time. We couldn’t ask for better service.”
“I had asked for an electrical check after 2 spurious breaker trips 3 nights ago. I just want to make sure that the 15 year-old breaker was OK and that the readings at the unit weren't border line. They verified the breaker and cabling were per spec and the voltage reading was a safe margin under the maximum.”
“Mirac was so pleasant and explained every issue concerning my repair. It was over 90 degrees in my house so it wasn't a comfortable place to be. My service techs have always been so professional and talented! Thank you for your continued good service and valuable employees.
Thanks also to Sarah for her efficiency and good humor!!”