Sarah C.
Sarah C.
Dispatcher
5 Reviews
“These people are the reason we trust and value Jos. Frederick. Thank you for your support. Ronan should be included”
“We appreciate the service provided by Sarah, Dennis and Ronan. Sarah is wonderful and helpful in scheduling our needs. We always ask for Dennis. He is very competent and explain s the issues very well. It is really gratifying to see how Dennis involves Ronan as a part of Ronan's "apprenticeship". We need more mentorship programs in other fields!!”
“Mirac was so pleasant and explained every issue concerning my repair. It was over 90 degrees in my house so it wasn't a comfortable place to be. My service techs have always been so professional and talented! Thank you for your continued good service and valuable employees.
Thanks also to Sarah for her efficiency and good humor!!”
“Jos. Frederick & Sons installed a water heater for me in January 2007. On Monday, June 2, the water heater failed. Wow! 18 1/2 years of use. Amazing. I called Jos. Frederick's and was given an appointment for Thursday. Sarah called me on Tuesday and said a technician could be there right away. Gabe arrived shortly thereafter, and he was knowledgeable, courteous, and friendly. He explained everything he would be doing along with the cost. I agreed, and Gabe began taking down the water heater. Kevin brought the new water heater and took the old one away. A few hours later, the work was completed and the area was completely cleaned. I could not have asked for a better technician or better customer service. I highly recommend Jos. Frederick & Sons! Their cost is reasonable and their service and products speak for themselves.”
“Lukas was extremely helpful and professional. Sarah is always most helpful and always tries to meet our needs.”