Lucas K.
Lucas K.
HVAC Service Technician
29 Reviews
“Working with Jos Fredrick & Sons is EASY. To start, the phone staff is efficient and friendly. The technicians are too.
JF&Sons have performed general maintenance on my AC/heater system for 7 or 8 years. This year the aging furnace needed repair. The technician examined the furnace, found the problem, tried to fix it but determined a new part was needed and gave an estimate for repair. The parts needed for repair were in stock and Lucas added me to his schedule for the next day to fix the heater. Timeline: called JF&Sons needing service, got app't for the next day, repair scheduled and made the following day. Can't beat that!”
“Arrived early, professional and knowledgeable about the system.”
“Our Service Rep (Lucas) has done our service work 3 times now. He is always prompt, professional and courteous. Takes the time to answer all our question. We have had Frederick & Sons do all our HVAC services for over 25 years and have always felt valued as a client.”
“Lucas was terrific! He diagnosed our a/c problem and ordered needed parts the day of service. The parts came in the next day and he squeezed us into his already busy schedule., working overtime. We cannot thank him enough for helping us in this heat wave!”
“Very pleased with the service provided and the results. Luca and Joe in the office genuinely seemed to care that we were taken care of as quickly as possible. They got a part ordered and rescheduled our service the next day. Excellent customer service.”
“Punctual, efficient and considerate of my time.”
“Your technician Lucas did an excellent job diagnosing the problem and replacing my thermostat. The ladies that schedule the appointments and follow up are also very professional and helpful.”
“Lukas was extremely helpful and professional. Sarah is always most helpful and always tries to meet our needs.”